A professional makeup-tools brand

  • Who: A founder-led online brand of professional makeup tools.
  • When: October 2023 to December 2024.

What I did

  • Rebuilt the website and checkout before the 2023 holiday season.
  • Sharpened the brand's positioning and product story, and ran its Instagram content.
  • Set up email capture.
  • Sent product samples to makeup creators across the country.

What came of it (within a few months)

  • Revenue grew more than tenfold, with the same products.
  • The repeat-customer rate rose above 20%.
  • Site sessions grew more than 450%, and the conversion rate doubled.

In her words

“...His pivotal role in digitally transforming my website and helping to manage and oversee all of our marketing has been a massive part of our online sales growth. Rob's ability to truly understand the essence of GBH and translate it into a successful digital platform has been remarkable...”

Hoda Deluvia, Owner, Glam By Hoda
  • Evidence: the firm's published case study, December 2024, and the client's testimonial.