A professional makeup-tools brand
- Who: A founder-led online brand of professional makeup tools.
- When: October 2023 to December 2024.
What I did
- Rebuilt the website and checkout before the 2023 holiday season.
- Sharpened the brand's positioning and product story, and ran its Instagram content.
- Set up email capture.
- Sent product samples to makeup creators across the country.
What came of it (within a few months)
- Revenue grew more than tenfold, with the same products.
- The repeat-customer rate rose above 20%.
- Site sessions grew more than 450%, and the conversion rate doubled.
In her words
“...His pivotal role in digitally transforming my website and helping to manage and oversee all of our marketing has been a massive part of our online sales growth. Rob's ability to truly understand the essence of GBH and translate it into a successful digital platform has been remarkable...”
Hoda Deluvia, Owner, Glam By Hoda
- Evidence: the firm's published case study, December 2024, and the client's testimonial.